Four Points by Sheraton Auckland
客人怎么说
Very clean, helpful staff straight from the get go.
Madonna
2023年11月
The hotel was beautiful with wonderful views, but it was the friendliness and helpfulness of the staff that stood out! The 20th floor bar was closed for a private event during the only time I could go, but Cieran personally took me up there so I could see and take pictures! Wow! The staff in the restaurant were so awesome and friendly. I talked with the restaurant manager after the coffee machine stopped working - he personally brought me coffee, and I watched him cleaning tables, carrying dirty dishes, whatever it took to make things work well. Bravo! Same at the front desk - so friendly and helpful! All around wonderful people, that really made the difference!
Ken
2024年12月
They were positioned at the top end of Queens Street, about a 15-minute walk to the harbour. The staff were amiable, and the service was excellent, as it was a hectic weekend in Auckland. We had breakfast, room service, and drinks at the Queens Head. All great. Facilities were clean and well-maintained. The concierge was excellent and super helpful.
Clare
2024年11月
Loved the room, the comfort of the bed and pillows. The spaciousness of the bathroom and the overall cleanliness of the whole hotel seemed to be a priority - which is what you want as a guest. All the facilities were immaculate, quiet and clean
Stephen
2024年2月
Impressed with the room and the bed was first rate. Having never stayed there before we did not know what to expect but will definitely stay there again. It was amazing value for money.
Rosie
2024年10月
The location. Right in the heart of the city, many places to explore. Loads of different types of shops nearby, food, clothing etc, need more activities to do around the area besides walking around or going for a ride on a lime scooter.
Dante
2024年5月
The hotel had a very welcoming atmosphere. The reception manager was exceptional! I had already noticed that he was quite attentive and helpful to other guests with requests : However, when I needed his attention he was taking care of several other people’s needs. I was pleasantly surprised to see that he was aware of my waiting to ask a question. When I did ask, he quickly and happily got just what we needed, then made an extra effort to further help us.
Douglas
2025年2月
Exceptional hotel which i cant beleive ive never stayed at in Auckland! The rooms were lovely and reception was really cool with lots of little extra touches that made you realise you were staying somewhere special. Prompt and courteous staff and check in/out was seamless. The churchill roof bar was FABULOUS!!!
Angela
2024年2月
Room was to standard which we expected. Staff we friendly and helpful, and supported our request. Building works outside the hotel was an issue however the hotel could not be responsible for this. Parking at the hotel was high, however the staff did suport our request for a discount.
Martin
2024年1月
The room was big and spacious and the staff were very good. They all were more than happy to help and would go out of their way to ensure you were having the best experience possible. Breakfast was awesome will a good variety to suit everyone’s tastes
Colin
2024年11月
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